Privacy Policy

1. Data Controller
VirtusNova, S.L., CIF B21657507, located at C/ Joaquim Molins, 5, 4º 2ª, 08028 Barcelona, Spain. Email: [email protected].

2. Data We Collect
- Identification data: name, surname, address, email, phone.
- Transaction data: order and payment information.
- Browsing data: IP, browser, pages visited.
- Marketing data: preferences and subscriptions.

3. Purpose and Legal Basis
- Order management: Art. 6.1.b) GDPR (contract execution).
- Marketing communications: Art. 6.1.a) GDPR (consent).
- Legal obligations: Art. 6.1.c) GDPR.
- Service improvement: Art. 6.1.f) GDPR (legitimate interest).
You may unsubscribe from marketing emails at any time using the 'Unsubscribe' link.

4. Data Retention
- Clients: 5 years from last transaction (tax obligation).
- Browsing data: up to 2 years.
- Marketing data: until consent is withdrawn.

5. International Transfers
Your data may be transferred to the United States via services like Google Analytics, Meta, and TikTok under standard contractual clauses.

6. Legal Basis
The legal basis for each processing is detailed in section 3.

7. Recipients
- Secure payment platforms (PCI-DSS compliant).
- Logistics and transport companies.
- Tech providers (Google, Meta, TikTok).
- Public administrations when required.

8. User Rights
You may exercise rights of access, rectification, erasure, restriction, opposition, and portability by emailing [email protected].

9. Minors
We do not collect data from children under 14 years.

10. Data Security
We implement appropriate technical and organizational measures. We do not store credit card data.

11. Security Breaches
In case of a breach affecting your data, we will notify you without undue delay.

12. Automated Decisions and Profiling
No automated decisions or profiling with legal effects.

13. Data Source
Data is obtained directly from the user.

14. Cookies
See our Cookie Policy for details.

15. Complaints
To the Spanish Data Protection Agency (www.aepd.es).

16. Applicable Law
- Regulation (EU) 2016/679 (GDPR)
- Organic Law 3/2018 (LOPDGDD)

17. Policy Changes
We reserve the right to modify this policy. Last updated: June 30, 2025.

18. Contact
[email protected]