Terms and Conditions
1. Identification
This website is property of VirtusNova, SL , CIF B21657507 , with address at C/ Travessera de Gràcia, 108, Gràcia, 08012 Barcelona, Spain .
Email: info@blackbork.es
2. Object and Scope
These terms and conditions govern the use of the website www.blackbork.es and sales made through it.
Access, browsing and use of the Services implies express acceptance of these Terms and our Privacy Policy [LINK].
3. General Description
BlackBörk ES operates this store and website to offer selected products and services to the customer (the “Services”), using Shopify technology.
By using the Services, you agree to comply with these Terms. If you do not agree, you should not use them.
4. Access and Account
The user declares to be over 18 years of age or to have authorization from his or her legal guardians.
The user is responsible for the accuracy of the information provided (email, shipping address, billing, payment methods) and the security of their account credentials.
5. Products
Product photos and descriptions are for illustrative purposes only. Colors may vary depending on the device and display settings.
We may modify, update or discontinue products at any time.
6. Purchase Process
- Product selection
- Cart confirmation
- Secure payment via Stripe (cards, Apple Pay, Google Pay)
- Order confirmation by email
7. Prices, Errors and Billing
- All prices include VAT.
- In the event of a manifest error in the price, notification will be given and the full amount will be refunded.
- Stripe is PCI-DSS compliant; we do not store card data.
- The invoice will be sent electronically to the email address provided; you can request a paper invoice by writing to info@blackbork.es .
8. Shipping and Delivery
- Shipping available only within Spain.
- Delivery time: 3 working days (9:00–20:00, excluding holidays).
- Up to 2 delivery attempts; after that, the package is returned.
- Risk is transferred to the customer upon delivery by the carrier.
9. Right of Withdrawal and Returns
- You have 14 calendar days from receipt to withdraw without justification.
- See our Returns and Refunds Policy for more details.
10. Legal Guarantee of Conformity
- 3 years for new products (RDL 1/2007).
- Defects reported within 2 months.
- Presumption of defect during the first 2 years.
11. Relationship with Shopify
BlackBörk ES uses Shopify technology to provide the Services. However, all sales are made directly with BlackBörk ES , releasing Shopify from any liability arising from your purchases or transactions.
12. Comments
If you submit reviews, suggestions, or comments, you grant BlackBörk ES a perpetual, international, royalty-free license to use them for commercial or promotional purposes.
Comments must not infringe the rights of third parties or contain offensive, illegal or harmful material.
13. Prohibited Uses
The user agrees not to use the Services for illegal, fraudulent, defamatory, abusive purposes, to infringe intellectual property rights, distribute viruses or carry out activities that may affect BlackBörk ES, Shopify or third parties.
14. Limitation of Liability and Force Majeure
We will not be liable for delays or non-performance due to force majeure (natural disasters, strikes, pandemics, transportation incidents, etc.).
15. Intellectual Property
All content on the site (brands, logos, text, images, graphics, videos, designs) is the property of VirtusNova, SL or third-party licensors. Reproduction in whole or in part without authorization is prohibited.
16. Applicable Law and Jurisdiction
These conditions are governed by Spanish and European Union regulations:
- Law 34/2002 (LSSI)
- RDL 1/2007 (Consumer Law)
- Law 7/1996 (Retail Trade)
- Regulation (EU) 2016/679 (GDPR)
- LO 3/2018 (LOPDGDD)
The parties submit to the Courts and Tribunals of Barcelona .
17. Dispute Resolution
You can go to the EU ODR platform: https://ec.europa.eu/consumers/odr
18. Modifications
VirtusNova, SL reserves the right to modify these Terms at any time.
19. Contact
Email: info@blackbork.es